Converged Communication Systems sales, services, supports, and maintains business telephone systems and data networking products. We specialize in Avaya Communication products, however work with many other phone system and data product manufacturers to provide a complete solution based around your business needs. For more information call us 847.440.8600 or visit our headquarter website for more solutions and services
Avaya Solutions
    Avaya Communications provides small business phone system solutions as well as enterprise class phone systems for all types of businesses. More then 90% of FORTUNE 500® companies use Avaya phone systems. Converged Communication Systems, is one of the top Avaya businesspartners throughout the United States as well as a top Avaya player in the Avaya Chicago markets. Some of the Avaya solutions include:

Avaya Partner ACS (Advanced Communication System)
The PARTNER® ACS system is one of the most popular traditional small phone systems on the market today. The processor alone handles up to 5 lines by 9 extensions for small businesses and grows to around 21 lines and 44 extensions.

Avaya IP Office
The Avaya IP Office phone system is a traditional phone system with robust features and is packaged like a data product. The modules are 19” rack mountable and sets are plug and play. This PBX out of the box can use a mix of digital and analog endpoints. However, you can VoIP enable the box to handle IP endpoints and IP telephony. This flexible solution can grow up to 360 endpoints and allow many flexible features and add ons. The Avaya IP Office phone system is popular for a number of reasons including free standard features like: built-in 64 party conference bridge, hot desking roaming profile, call recording, voicemail to email, call queuing with estimated wait times and more.

Avaya One-X and Avaya Quick Edition SIP Solutions
The Avaya One-X SIP Softphone and the Avaya Quick Edition SIP phone system is Avaya SIP solutions of today. The Avaya One-X SIP Softphones work with Avaya Enterprise class solutions to provide extended range to cellular phones to provide full feature set. The Avaya Quick Edition SIP phone system is ideal for small to remote locations. SIP technology provides the basic feature set to end users while allowing remote locations to tie into larger locations. The Avaya Quick Edition standalone allows 4 lines to 16 lines with up to 20 SIP phones with 2 automated attendant and web-browser admin and end user feature access screens. End users can also modify features on their phone. The Avaya One-X / Quick Edition also is a solid phone system for small remote locations that tie into a main enterprise class location.

Avaya Media Servers & Avaya Media Gateways (s8300, s8500, & s8700)
Avaya Media Servers and Avaya Media Gateways with Avaya Communication Manager provide enterprise class solutions that are reliable, flexible, and that are industry leading solutions. Call Center solutions, IVR solutions, Unified Messaging and Unified Communication, Local Survivable Processor, Mirrored Processors, SIP endpoints, VoIP endpoints, Contact Center and more.
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